Corporate Professional
COV00017578 Requisition #

Your Opportunity:

As Required.


Reporting to the Manager, the Advisor will provide business and technical support to effectively manage and administer Workforce Application Systems, Interfaces, Mobility and associated applications. Working within a collaborative team environment, this position will provide support in the resolution of complex or escalated issues. The position provides advice, interpretation, support and guidance on a range of systems, programs and process matters that are critical for the timely and accurate processing and administration of systems, processes and functional areas. The Advisor demonstrates leadership and expertise in the development, deployment, and adoption of the Workforce Application System in support of the strategic and operational priorities. Assisting the business to implement technology solutions in a cost effective way by determining the requirements and communicating them clearly too all stakeholders, facilitators and partners. This position is responsible and accountable for managing system implementation, including design, testing, tracking, and validation. Monitoring and Auditing of Workforce Application systems functionality to optimize of end-user experience. The position provides clarification to the internal and external stakeholders on Covenant Health specific requirements. Supports Workforce ESP/e-People/Automated Shift Callout (ASC) /Excelerator (Master Rotation) applications and end-user impact.

  • Classification: Advisor
  • Department: Workforce ESP System Support
  • Primary Location: Edmonton General EGCCC
  • Temporary Employee Class: Temp F/T Benefits
  • FTE: 1.00
  • Posting End Date: 23-OCT-2020
  • Date Available: 09-NOV-2020
  • Temporary End Date: 31-DEC-2021
  • Hours per Shift: 7.75
  • Length of Shift in weeks: 2
  • Shifts per cycle: 10
  • Shift Pattern: Days
  • Days Off: Saturday/Sunday
  • Salary: Covenant Health offers a competitive compensation and benefits package
  • Vehicle Requirement: N/A
Required Qualifications:

A degree or professional designation in a related field (such as Computer Sciences, Business Analyst, Project Management, Human Resource Management). Driver’s license is required for travel between sites and provincially. PMI certification preferred. Minimum of five years progressively responsible experience with computerized systems, demonstrated project management methodology, tools and techniques are required. Experience in a unionized environment is required. Experience in the interpretation, administration and application of collective agreements, policies and procedures. Required to be the internal functional expert to analyze issues and information. Must make decisions or take appropriate action to manage or address escalated issues or operational matters. Must have extensive knowledge in software implementation, business process improvements, etc. Ability to bring projects to successful implementation with diplomacy and tact, assertively representing the organization’s best interests. Requires a thorough knowledge of business processes and their integration with systems and business processes/functions.

Additional Required Qualifications:

Required to assist in the management and resolution of a variety of complex problems and issues not typically defined within existing policies or procedures. Issues and problems typically have cross functional (including system) impacts. Required to lead or guide diverse internal and external stakeholders. Required to explain difficult or complex concepts or information – without compromising customer service. Excellent skills in the use of Microsoft Office required: Visio, MS Project, MS Excel, MS PowerPoint, MS Word. Ability to effectively communicate, using tact and diplomacy with all stakeholders. Ability to orchestrate multiple activities at once to accomplish results, with excellent organizational skills.

Preferred Qualifications:

Previous supervisory experience an asset. Education and/or experience in performance measurement, reporting, research and evaluation methodologies. Excellent relationship building & leadership skills: creates and achieves results by engaging, facilitating and influencing individual group or organization goals. Ability to effectively present and clarify requirements, expectations, ideas and concepts to various audiences/stakeholders.

    Find Your Calling

Our diverse teams of employees, physicians and volunteers share a deep commitment to serve - selflessly sharing their gifts and talents for the greater good.  We support each individual's personal calling to serve.  Our culture enables decision-making at all levels, healthy relationships, personal and professional growth, ethical discernment and wellness.

We welcome people of all faiths, cultures and traditions.  We celebrate the contributions of all our employees, and strive to create a community of care that brings hope and healing to both caregivers and those we serve.

Join our team today and find your calling.

Applying at Long Term Care or Supportive Living

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