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- Administrative
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- COV00051267 Requisition #
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- 3 days ago Post Date
Your Opportunity:
This position reports to the Unit Manager or designate and works under the direction of nursing staff, physicians, and other healthcare professionals. Under the limited supervision of the Unit Manager, the Booking Clerk is responsible for: Booking and scheduling patients for PAC and other health appointments (virtual, phone, and in-person), assisting with unit records, notifying patients of operative times, checking patients in and out for their appointments, and supporting the unit as required. The role includes managing the flow of information and providing clerical support to staff and physicians and communicating appointment times with healthcare providers. The role greets and directs visitors, patients and staff and answers, transfers, or relays messages to appropriate staff personnel. The Clerk is the first point of contact on the unit and handles, redirects, or relays pertinent information to the health care team, patients, and the public. The Clerk maintains the inventory of stationery and supplies and ensures that patient and unit records are complete, up to date and accessible to the care team. Please note: Classifications Under Review.
Description:
The Clerk IV provides complex clerical support. The Clerk IV performs these tasks in accordance with established standards, and the Mission, Vision, Values, policies and procedures of Covenant Health. This position is covered by the terms and conditions of the CUPE 41 Collective Agreement.
- Classification: Clerk IV
- Union: COV CUPE 41
- Unit and Program: Operative Services - Pre-Admission Clinic
- Primary Location: Grey Nuns Community Hospital
- Location Details: As Per Location
- Multi-Site: Not Applicable
- FTE: 0.00
- Posting End Date: 03-JUL-2025
- Employee Class: Casual/Relief
- Date Available: 21-JUL-2025
- Hours per Shift: 7.75
- Length of Shift in weeks: Varies
- Shifts per cycle: Varies
- Shift Pattern: Days
- Days Off: Other
- Minimum Salary: $26.07
- Maximum Salary: $31.68
- Vehicle Requirement: Not Applicable
One year related post secondary certificate required. An equivalent combination of education and experience may be considered.
Additional Required Qualifications:Must have two to three years directly related experience. Current or previous ambulatory care experience - Current or previous acute hospital clerical or medical office experience preferred. Must be familiar with health care related software, e.g. VAX, e-Clinician, Netcare, Connect Care.
Preferred Qualifications:Surgical Suite Booking Clerk experience preferred. Excellent interpersonal skills and strong communication skills. Ability to multi-task and prioritize workload effectively. Must remain efficient while dealing with numerous interruptions. Committed to accuracy and attention to detail. Must be capable of working in a fast paced, patient care environment.
Hiring Requirements
The following must be provided prior to your first day of work:
Security Screening: Satisfactory criminal record check and/or Vulnerable Sector Search (as applicable based on position). Additionally, all employees have an ongoing duty to disclose any charges or convictions with Covenant Health.
Find Your Calling
Our diverse teams of employees, physicians and volunteers share a deep commitment to serve - selflessly sharing their gifts and talents for the greater good. We support each individual's personal calling to serve. Our culture enables decision-making at all levels, healthy relationships, personal and professional growth, ethical discernment and wellness.
We welcome people of all faiths, cultures and traditions. We celebrate the contributions of all our employees, and strive to create a community of care that brings hope and healing to both caregivers and those we serve.
Join our team today and find your calling.