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- Administrative
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- COV00056021 Requisition #
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- 6 hours ago Post Date
Your Opportunity:
This position reports to the Unit Manager or designate and works under the direction of nursing staff, physicians, and other healthcare professionals. Under the limited supervision of the Unit Manager, the Booking Clerk is responsible for: Booking and scheduling patients for PAC and other health appointments (virtual, phone, and in-person), assisting with unit records, notifying patients of operative times, checking patients in and out for their appointments, and supporting the unit as required. The role includes managing the flow of information and providing clerical support to staff and physicians and communicating appointment times with healthcare providers. The role greets and directs visitors, patients and staff; and answers, transfers, or relays messages to appropriate staff personnel. The Clerk is the first point of contact on the unit and handles, redirects, or relays pertinent information to the health care team, patients, and the public. The Clerk maintains the inventory of stationery and supplies and ensures that patient and unit records are complete, up to date and accessible to the care team. Please note: Classifications Under Review.
Description:
The Clerk IV provides complex clerical support. The Clerk IV performs these tasks in accordance with established standards, and the Mission, Vision, Values, policies and procedures of Covenant Health. This position is covered by the terms and conditions of the CUPE 41 Collective Agreement.
- Classification: Clerk IV
- Union: COV CUPE 41
- Unit and Program: Pre-Admission Clinic
- Primary Location: Lakewood Community Health Ctr.
- Location Details: As Per Location
- Multi-Site: Not Applicable
- FTE: 1.00
- Posting End Date: 01-APR-2026
- Temporary Employee Class: Temp F/T Benefits
- Date Available: 01-JUN-2026
- Temporary End Date: 01-MAR-2028
- Hours per Shift: 7.75
- Length of Shift in weeks: 12
- Shifts per cycle: 60
- Shift Pattern: Days
- Days Off: As Per Rotation
- Minimum Salary: $26.07
- Maximum Salary: $31.68
- Vehicle Requirement: Not Applicable
One year related post secondary certificate required. An equivalent combination of education and experience may be considered.
Additional Required Qualifications:Must have two to three years directly related experience. Current or previous ambulatory care experience - Current or previous acute hospital clerical or medical office experience preferred. Must be familiar with health care related software, e.g. VAX, e-Clinician, Netcare, Connect Care.
Preferred Qualifications:Surgical Suite Booking Clerk experience preferred. Excellent interpersonal skills and strong communication skills. Ability to multi-task and prioritize workload effectively. Must remain efficient while dealing with numerous interruptions. Committed to accuracy and attention to detail. Must be capable of working in a fast paced, patient care environment.
Hiring Requirements
Please submit your resume to apply. We will review only the information provided in your resume during the screening process.
The following must be provided prior to your first day of work:
Security Screening: As a condition of employment, all employees are required to provide a satisfactory Criminal Record Check and to disclose of previous convictions, record suspensions or pardons received for charges of sexual assault or other sexual offences to Covenant Health prior to commencement of any work, including training or orientation shifts.
Be the Difference
Covenant Health invites you to be the difference in people's lives, your career, and your community. Guided by faith-based values, integrity, and compassion, every role contributes to person-centered care and a deeper purpose. Employees are supported through mentorship, education, and growth opportunities, working with inclusive teams that value collaboration and belonging. Together, Covenant Health advances healthcare innovation and shapes a healthier, more compassionate future for Alberta and beyond.