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COV00046984 Requisition #

Your Opportunity:

In keeping with the Covenant Health's Mission, Vision, and Values, and as an integral member of the Nutrition and Food Services Team, the Food Service Ambassador is responsible for informing patients on how to order meals using the room service system, assisting patients as required in placing meal orders, and serving meals to patients, completing all duties in a friendly, personalized, professional, and efficient manner. The Food Service Ambassador communicates with the entire healthcare team to help ensure patient's nutritional needs are met, maintaining the highest level of confidentiality. The Food Service Ambassador must accurately and efficiently use technology, such as computer software in a windows environment and smart phones, to receive patient orders and communicate with NFS team members. The Food Service Ambassador participates in departmental meetings and programs, participates in the training/orientation of new staff and students and performs other duties as required. These tasks are completed with minimal supervision and following all applicable policies and standard operating procedures. This position is covered by the terms and conditions of the CUPE 2111 Collective Agreement. Please note: Classifications Under Review.

Description:

In keeping with the Covenant Health's Mission, Vision, and Values, and as an integral member of the Nutrition and Food Services Team, the Food Service Ambassador is responsible for informing patients on how to order meals using the room service system, assisting patients as required in placing meal orders, and serving meals to patients, completing all duties in a friendly, personalized, professional, and efficient manner. The Food Service Ambassador communicates with the entire healthcare team to help ensure patient's nutritional needs are met; maintaining the highest level of confidentiality. The Food Service Ambassador must accurately and efficiently use technology, such as computer software in a windows environment and smart phones, to receive patient orders and communicate with NFS team members. The Food Service Ambassador participates in departmental meetings and programs, participates in the training/orientation of new staff and students and performs other duties as required. These tasks are completed with minimal supervision, and following all applicable policies and standard operating procedures. This position is covered by the terms and conditions of the CUPE 2111 Collective Agreement.

  • Classification: Food Service Ambassador
  • Union: COV CUPE 2111
  • Unit and Program: Nutrition & Food Services
  • Primary Location: Misericordia Community Hosp
  • Location Details: As Per Location
  • Multi-Site: Not Applicable
  • FTE: 0.59
  • Posting End Date: 04-NOV-2024
  • Temporary Employee Class: Temp P/T Benefits
  • Date Available: 02-DEC-2024
  • Temporary End Date: 10-FEB-2026
  • Hours per Shift: 3.5 - 6.25
  • Length of Shift in weeks: 3
  • Shifts per cycle: 14
  • Shift Pattern: Days, Evenings, Weekends, On Call
  • Days Off: As Per Rotation
  • Minimum Salary: $20.06
  • Maximum Salary: $21.93
  • Vehicle Requirement: Not Applicable
Required Qualifications:

Grade 12 or recognized equivalent required. Proficiency in office procedures and computer applications in a Windows environment required. Ability to read, write, speak and understand English required. Excellent customer service and communication skills required. Strong interpersonal skills and has training in customer relations required.

Additional Required Qualifications:

Grade 12 or recognized equivalent required. Proficiency in office procedures and computer applications in a Windows environment required. Ability to read, write, speak and understand English required. Excellent customer service and communication skills required. Strong interpersonal skills and has training in customer relations required.

Preferred Qualifications:

As required.

Hiring Requirements

The following must be provided prior to your first day of work:


Security Screening: Satisfactory criminal record check and/or Vulnerable Sector Search (as applicable based on position). Additionally, all employees have an ongoing duty to disclose any charges or convictions with Covenant Health.


    Find Your Calling

Our diverse teams of employees, physicians and volunteers share a deep commitment to serve - selflessly sharing their gifts and talents for the greater good.  We support each individual's personal calling to serve.  Our culture enables decision-making at all levels, healthy relationships, personal and professional growth, ethical discernment and wellness.


We welcome people of all faiths, cultures and traditions.  We celebrate the contributions of all our employees, and strive to create a community of care that brings hope and healing to both caregivers and those we serve.


Join our team today and find your calling.


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