Process Improvement Consultant

• Classification: Consultant
• Union: COV OUT OF SCOPE
• Department: Process Improvement
• Primary Location: Misericordia Community Hosp
• Employee Class: Regular Full Time
• FTE: 1.00
• Posting End Date: 03-NOV-2020
• Date Available: 13-NOV-2020
• Hours per Shift: 7.75
• Length of Shift in weeks: 2
• Shifts per cycle: 10
• Shift Pattern: Days
• Days Off: Saturday/Sunday
• Salary: Covenant Health offers a competitive compensation and benefits package
• Vehicle Requirement: Driver's License, Vehicle Required

Post-Secondary diploma in a health care, process improvement, business or related field. Process Improvement certification (Business Analysis, Lean, Six Sigma, etc.). Black belt certification. Minimum 3 years experience in healthcare environment. Skills & Abilities: Results driven achiever. Minimum 3 years hands-on experience using quality/process improvement methods and tools. Proven success in facilitating complex projects improvement projects exceptional qualitative/quantitative analysis skills Influencer. Ability to develop and communicate solutions/responses to diverse user problems/requests. Conflict resolution skills and experience. Effective relationship building across organizational levels Change leader. Success in managing change in a fast-paced, operational environment. Clear understanding of how to drive and manage successful organizational change. Confident presenter. Excellent written and verbal communication. Effective presenter to all levels across the organization. Driver’s license is required for travel between sites within Edmonton and provincially. Registered with professional, provincial body for specific discipline.

Ability to respond in an innovative way to the complex, fast paced evolving nature of health care and human resources service delivery. Ability to determine appropriate stakeholders and level of decision making and distribute information appropriately. Ability to promote teamwork, collaboration, and partnership. Must be extremely accurate and detail orientated and capable of managing multiple priorities while displaying a positive, professional demeanor. Strong ability to manage multiple complex calendars/schedules. Ability to coordinate and organize events and special projects. Ability to capture meeting deliberations concisely and accurately through minute taking. Excellent communication skills (verbal and written) and formatting, grammar, and spelling. Ability to complete duties with numerous interruptions. Acts in a calm, professional manner with tact at all times. High standard of ethics and confidentiality in handling of sensitive information. Ability to work independently with minimal direction/supervision. Willingness to be flexible and provide support/assistance as required. A firm commitment to living the Mission, Vision and Values of Covenant Health.

Baccalaureate degree in a health care or related field. PMP certification or equivalent. Change management certification or equivalent. Master Black Belt certification. 5 years experience using quality/process improvement methods and tools.