Program Assistant

Your Opportunity:

As one of Alberta’s Top Employers, Covenant Health offers a dynamic, rewarding workplace where our people can flourish. HR Business Support & Systems Solutions (HRBSSS) provides operational, and systems support for Human Resources, acting as the liaison between internal HR teams and the Health Shared Services provider. The team is responsible for ensuring HR systems, processes, employee transactions, reporting, and documentation are administered accurately and efficiently. HRBSSS provides expertise and support for HR systems, employee and manager services, reporting, process improvement, and documentation management. The team oversees the implementation and maintenance of HR technologies, including PeopleSoft, Recruitment Management Systems (RMS), ServiceNow, and e-Records, while ensuring the integrity of employee data and HR processes. The team supports employees and managers by processing HR transactions, responding to inquiries, administering employee requests, and resolving complex issues. HRBSSS also develops and maintains HR documentation, forms, training materials, and reporting processes to support consistent service delivery and effective use of HR systems. Make your impact by supporting those who deliver quality, compassionate care to people across the province. Join Covenant Health today and help us build a healthier Alberta! This is an excellent opportunity for an entry-level Human Resources professional to gain experience in a fast-paced HR environment.

Description:

Reporting to the Manager, HR Business Support & Systems Solutions (HRBSSS), the Program Assistant provides administrative and transactional support to employees, managers, and HR teams across a variety of HR processes and services. The role is responsible for preparing employment-related documentation, including offer letters and amendments; assessing and processing employee recognition and service-related requests; and responding to inquiries related to experience, portability, transfers, in-scope compensation adjustments, and other HR matters. The Program Assistant also supports managers and HR Shared Services with operational activities such as start-date changes, e-People and Recruitment Management System (RMS) support, processing inquiries, and routine reporting. Working within established procedures and service standards, the position helps ensure accurate, timely, and consistent delivery of HR services. NOTE: This position is based in Edmonton and requires regular in-office presence. Eligibility for a hybrid work arrangement (3 days in office) may be considered upon successful completion of probation! We are hiring for two positions. This position is non-unionized.