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Covenant Health
COV00008288 Requisition #
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Your Opportunity:

Are you an experienced health leader looking for an exciting opportunity? St. Therese Villa in Lethbridge is looking for a Resident Care Manager to support the provision of exceptional resident care, grow potential in the community, foster innovative solutions, and create a culture of ownership in team members. Relocation assistance is available for the right candidate. St. Therese Villa is a designated supportive living facility that serves over 200 residents in southern Alberta. It is a multicultural site designed to meet and support resident wellness and independence while providing quality care in a supportive and caring environment. The facility includes 124 private studio suites, 16 couple’s suites and 60 secure dementia suites, each with a private bathroom and shower. Covenant Health is proud of our 150-year history of delivering quality, innovative Catholic health services to Albertans and is one of Canada’s largest Catholic Health organizations. We are honored to have recently received three prestigious awards: Alberta’s Top 70 Employer award for 2018, Canada’s Most Admired Corporate Culture Award for 2017, and one of the World’s Most Ethical Companies for 2018. The City of Lethbridge is located 2 hours southeast of Calgary, and 1 ½ hours northwest of the US border. The city’s population has continued to grow steadily over the past 5 years, currently sitting at approximately 100,000, with more than 25% of the adult population under the age of 34. But don’t let the size fool you - its smaller size, lower cost of living and higher quality of life make Lethbridge a great place to live, work, and raise a family. The small city charm, friendly people and warm Chinook winds are second only to our spectacular High Level Bridge.


Reporting to the Site Administrator, the Resident Care Manager is responsible for the day-to-day operations including direct supervision and management of nursing staff. This role interacts with physicians, Home care case manager, other staff, and other departments and interdisciplinary team members on a daily basis and provides clinical leadership and support to resident care. The position facilitates and fosters interdisciplinary participation in resident care activities and coaches, mentors, motivates and empowers clinical staff. The Resident Care Manager will participate and collaborate with Site Administrator in monitoring operational budgets and operational planning at the site level. The Resident Care Manager creates a climate of interdepartmental respect and collaboration, and adheres and models the Covenant Health mission, vision and values. The Resident Care Manager in collaboration with Resident Care supervisors is accountable for the daily management of units and their efficient function and performance, and ensuring appropriate staffing levels to support quality care. The responsibilities of this position are focused around three critical aspects of care and service: People and teams: Quality and safety :Efficiency Resources and people management This position also plays role in Leadership, Human Resources (attendance & ability management, collective agreement, staff & team development, recruitment & selection), Performance Measurement & Process Improvement, Patient Relations, Quality and Patient Safety, Emergency Disaster Management & OH&S. Use sound judgement initiative & creativity to resolve issues. This position alerts the Site Administrator to issues with unit and/or unit staff, issues that extend beyond the scope of the position, or for advice and direction.

  • Classification: Resident Care Manager
  • Department: Seniors Care Admin STV
  • Primary Location: St. Therese Villa
  • Employee Class: Regular Full Time
  • FTE: 1.00
  • Posting End Date: 31-JAN-2019
  • Date Available: 18-FEB-2019
  • Hours per Shift: 7.75
  • Length of Shift in weeks: 2
  • Shifts per cycle: 10
  • Shift Pattern: Days
  • Days Off: Saturday/Sunday
  • Salary: Covenant Health offers a competitive compensation and benefits package
  • Vehicle Requirement: N/A
Required Qualifications:

Graduate of a Registered Nurse or Registered Psychiatric Nurse program. Active registration with the College of Registered Psychiatric Nurses of Alberta (CRPNA) and/or the College and Association of Registered Nurses of Alberta (CARNA) required. Basic Life Support Healthcare Provider (Level C) required.

Additional Required Qualifications:

Strong problem solving and critical thinking skills. Ability to work in a dynamic environment with competing priorities. Excellent interpersonal and communication skills. Ability to provide leadership and function as a team member. Excellent organizational and conflict resolution skills. Ability to be objective in decision making. Commitment to safe, effective and ethical resident care and work practices. Commitment to Covenant Health Mission and Values. Proven dependability and accountability. Current Licensure or Membership with professional body.

Preferred Qualifications:

Minimum of two (2) years of supervisory/management experience in continuing care desired. Registered Nurse/Registered Psychiatric Nurse preferred. Masters degree in Nursing or leadership preferred.

    Find Your Calling

Our diverse teams of employees, physicians and volunteers share a deep commitment to serve - selflessly sharing their gifts and talents for the greater good.  We support each individual's personal calling to serve.  Our culture enables decision-making at all levels, healthy relationships, personal and professional growth, ethical discernment and wellness.

We welcome people of all faiths, cultures and traditions.  We celebrate the contributions of all our employees, and strive to create a community of care that brings hope and healing to both caregivers and those we serve.

Join our team today and find your calling.

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