Resident Care Manager

COV00017553 Requisition #

Your Opportunity:

Please note, this facility provides Long Term Care (LTC) or Designated Supportive Living (DSL) services and by Order of the Chief Medical Officer of Health, many Covenant Health employees are required to work only at a single LTC/DSL site for the remainder of the pandemic. If you are successful on a position with Covenant Health, the hiring manager will confirm if you will be required to work at only one LTC/DSL site in Alberta.


Reporting to the Patient Care Manager, this position is responsible for the leadership and daily management of the nursing unit including the direct supervision of unit staff. The Resident Care Manager is responsible for ensuring the delivery of quality care while maintaining resident focused care. The position facilitates and fosters interdisciplinary participation in resident care activities as well as coaches, mentors, motivates and empowers clinical staff. The Resident Care Manager will participate in monitoring operational budgets and operational planning at the unit and program level. The Resident Care Manager adheres to and serves as a role model for the Covenant Health mission, vision, and values within the program area and unit. The responsibilities of this position are focused around four critical aspects of care and service: People and teams. Access and flow. Quality and safety. Efficiency and resources.

  • Classification: Resident Care Manager
  • Department: LTC Resident Care Mgrs YH
  • Primary Location: Youville Home
  • Employee Class: Regular Full Time
  • FTE: 1.00
  • Posting End Date: 23-OCT-2020
  • Date Available: 02-NOV-2020
  • Hours per Shift: 7.75
  • Length of Shift in weeks: 2
  • Shifts per cycle: 10
  • Shift Pattern: Days
  • Days Off: As Per Rotation
  • Salary: Covenant Health offers a competitive compensation and benefits package
  • Vehicle Requirement: N/A
Required Qualifications:

Active registration with the College of Registered Nurses of Alberta (CARNA) required. Current Heart and Stroke BLS Certification (Level C) Health Care Provider required. Charge Nurse experience required. Strong critical thinking, conflict resolution and negotiation skills required. Demonstrated commitment to safe, ethical care and professional accountability is required.

Additional Required Qualifications:

Bachelor’s degree in Nursing required. 2-5 years of middle or senior management experience in a unionized health care environment, preferably in continuing care services is required. Strong interpersonal and communication skills. Strong leadership skills. Requires the ability to work flexible hours. The Resident Care Manager provides administrative support for the sites and for other units to cover for vacations. Evidence of excellent leadership, interpersonal, communication and problem-solving skills. Evidence of initiative and flexibility. Evidence of commitment to foster professional growth and effectiveness of unit personnel. Strong commitment to the maintenance of the health and quality of life of the residents. Evidence of principle-based decision making. Ability to engender a cooperative work environment and spirit. Ability to organize time and resources effectively. Ability to actively listen to residents, staff and physicians to gain understanding and represent their views. Ability to articulate, promote and implement a management process based on program management with extensive delegation to staff. Ability to assess the effectiveness of programs and activities on the basis of quantifiable outcomes. Ability to maintain confidentiality at all times. Ability to promote quality improvement strategies and methodologies to staff. Ability to collaboratively resolve the allocation of resources and other conflicts with other members of the portfolio staff.

Preferred Qualifications:

As Required.

    Find Your Calling

Our diverse teams of employees, physicians and volunteers share a deep commitment to serve - selflessly sharing their gifts and talents for the greater good.  We support each individual's personal calling to serve.  Our culture enables decision-making at all levels, healthy relationships, personal and professional growth, ethical discernment and wellness.

We welcome people of all faiths, cultures and traditions.  We celebrate the contributions of all our employees, and strive to create a community of care that brings hope and healing to both caregivers and those we serve.

Join our team today and find your calling.

Applying at Long Term Care or Supportive Living

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