Specialist

• Classification: Specialist
• Union: COV OUT OF SCOPE
• Unit and Program: Workforce Application & System Solutions
• Primary Location: Edmonton General EGCCC
• Location Details: Eligible to work remotely within Alberta
• Temporary Employee Class: Temp F/T Benefits
• FTE: 1.00
• Posting End Date: 26-OCT-2022
• Date Available: 07-NOV-2022
• Temporary End Date: 31-DEC-2023
• Hours per Shift: 7.75
• Length of Shift in weeks: 2
• Shifts per cycle: 10
• Shift Pattern: Days
• Days Off: Saturday/Sunday
• Salary: Covenant Health offers a competitive compensation and benefits package
• Vehicle Requirement: Not Applicable

Education and training required for this position (e.g. grade level, High School diploma, Continuing Ed course(s), Post-Secondary certificate, Post-Secondary diploma, Bachelor’s degree, Master’s degree or Post-Graduate degree and/or designations/registrations). Diploma in a related field (e.g. Information Technology, Business Administration, Human Resources).

Comprehensive knowledge of scheduling and payroll, problem solving ability and technical expertise are required in this role to support systems that are critical for scheduling and payroll. Experience with scheduling software (Kronos Workforce ESP preferred) and human resources information systems. Facilitating Training and experience in creating training documents. Experience in a unionized environment and knowledge of collective agreements and related legislation. Excellent interpersonal, written and verbal communication, and listening skills, as well as the ability to communicate effectively in a co-operative, respective, and sensitive manner with individuals from diverse backgrounds, including all levels of the organization. Demonstrated ability to handle issues and concerns while maintaining discretion, diplomacy and tact. Must be able to work in a fast-paced demanding environment, exercise sound judgement, and be extremely flexible in managing variable and unpredictable situations. Demonstrated excellence in customer service and commitment to support quality health care. Ability to maintain composure under constant pressure and stress while maintaining a high level of involvement while facing tight deadlines. Strong commitment to participation within a collaborative team environment. Excellent detailed analytical and problem solving skills.

Coursework or certification in Project Management or Business Analysis would be an asset. Experience providing advanced business support with at least 3 years’ experience in staff scheduling and payroll. Working knowledge of Covenant Health systems, policies, processes and general business operations. Previous experience with software or process implementations required and experience with testing software to support application upgrades. Healthcare experience is preferred.