Supervisor - Scheduling Services

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Corporate Professional
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Covenant Health
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COV00010890 Requisition #
Thanks for your interest in the Supervisor - Scheduling Services position. Unfortunately this position has been closed but you can search our 973 open jobs by clicking here.
  • Classification: Supervisor
  • Union: COV OUT OF SCOPE
  • Department: Staff Scheduling SMHCL
  • Primary Location: St. Michael's Health Centre
  • Temporary Employee Class: Temp F/T Benefits
  • FTE: 1.00
  • Posting End Date: 24-JUN-2019
  • Date Available: 08-JUL-2019
  • Temporary End Date: 13-JUL-2020
  • Hours per Shift: 7.75
  • Length of Shift in weeks: 1
  • Shifts per cycle: 5
  • Shift Pattern: Days
  • Days Off: Saturday/Sunday
  • Salary: Covenant Health offers a competitive compensation and benefits package
  • Vehicle Requirement: N/A
Required Qualifications:

Formal Education: Diploma from a recognized institution in a health related field or business administration with minimum 2 years related experience using scheduling systems in a 24 hour service environment required. Experience: Three (3) years previous supervisory, managerial experience, preferably in health care. Minimum five (5) years of progressive experience in a health care setting. Previous experience with staff scheduling provisions and payroll is required.

Additional Required Qualifications:

Special Knowledge/Skills: Knowledge and experience using, interpreting and complying with applicable collective agreement provisions required. Previous scheduling experience using ESP or an equivalent system is required. Working knowledge of Microsoft Word, Excel and Power Point required. Excellent organizational, interpersonal and communication (both written and verbal) skills required. Must demonstrate a strong commitment to customer satisfaction. Able to exercise strong leadership and sound decision making, conflict resolution and negotiation skills. Strong attention to detail. Ability to work as a team member. Able to demonstrate strong team building skills and the ability to interact effectively with diverse groups of people. Ability to demonstrate professional, courteous and prompt customer service. Demonstrated ability to follow-through on issues, actions, plans and decisions in a timely manner. Must be flexible and able to deal with stress and short timelines.

Preferred Qualifications:

The successful candidate must be able to work in a fast paced environment with multiple stakeholders and have excellent self-management skills. Excellent communication skills, both written and verbal are required. The successful candidate will be able to negotiate, plan and evaluate and must understand what Continuous Quality improvement means and how that is reflected in the Central Staffing Office.

    Find Your Calling

Our diverse teams of employees, physicians and volunteers share a deep commitment to serve - selflessly sharing their gifts and talents for the greater good.  We support each individual's personal calling to serve.  Our culture enables decision-making at all levels, healthy relationships, personal and professional growth, ethical discernment and wellness.


We welcome people of all faiths, cultures and traditions.  We celebrate the contributions of all our employees, and strive to create a community of care that brings hope and healing to both caregivers and those we serve.


Join our team today and find your calling.


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