Unit Clerk - Emergency

Your Opportunity:

Are you looking for a place where people truly matter? At Covenant Health, we believe our team is what makes us special. As one of Alberta’s Top Employers for the past decade with one of Canada’s Most Admired Corporate Cultures, we offer a workplace where you can grow, feel supported and make a meaningful difference. Since opening its doors in 1969, the Misericordia Community Hospital has offered both professional development opportunities and the ease of urban living. This full-service hospital provides specialized care through units like emergency, surgery and neonatal intensive care—supporting the holistic wellbeing of individuals and families across the city and beyond. If you thrive in a busy environment and enjoy helping people in urgent situations, you will find purpose here. Our team provides specialized emergency and urgent care, working together to support each patient’s well-being. We are looking for people who can think critically, manage multiple priorities and work well with others. Your care makes a real difference in supporting a holistic approach, creating a positive experience for patients and living out Covenant Health’s core values every day. Are you ready to be the difference in health care? Make your impact by delivering quality, compassionate care to people across the province. Join Covenant Health today and help us build a healthier Alberta! Please note: Classifications Under Review.

Description:

The Unit Clerk is a vital member of the interdisciplinary healthcare team, responsible for managing the full scope of administrative operations on designated care, treatment, and unit care areas. Acting as a central liaison among patients, families, and clinical staff, the Unit Clerk ensures timely and accurate communication, documentation, and coordination of care-related processes. Unit Clerks apply their knowledge of medical terminology and healthcare systems to support admissions, transfers, and discharges; maintain essential records; and facilitate smooth unit workflow. They also oversee inventory and supplies, assist with scheduling and timekeeping functions, and serve as Downtime Captains during system outages, helping ensure continuity of operations in high-pressure environments. In rare or exceptional circumstances, and in the interest of maintaining seamless, efficient, and patient centred care, the Unit Clerk may provide limited assistance to clinical colleagues within the boundaries of their training, skills, and established role. Together, these responsibilities highlight the essential contribution Unit Clerks make in creating an organized, responsive, and reliable care environment that supports patients, residents and the interdisciplinary team. This position is covered by the terms and conditions of the CUPE 2111 Collective Agreement.