Unit Manager - NICU - MCH

Your Opportunity:

Are you looking for a place where people truly matter? At Covenant Health, we believe our team is what makes us special. As one of the World’s Most Ethical Companies and recognized as one of Alberta’s Top Employers, we offer a workplace where you can grow, feel supported and make a meaningful difference. As Unit Manager in the NICU at Misericordia Hospital, you will lead one of the most specialized and rewarding areas of care - supporting unstable newborns and their families during some of their most vulnerable moments. In this role, you will shape the day-to-day operations of the unit while fostering a culture rooted in collaboration, respect and clinical excellence. You will build and support a high-performing interdisciplinary team by coaching, mentoring and developing staff, while ensuring safe, efficient and high-quality patient care. Working closely with physicians and clinical partners, you will play a key role in optimizing patient flow, advancing quality and safety initiatives and ensuring resources are used effectively. This is an opportunity to influence both the patient experience and team culture by creating an environment where staff feel empowered, supported and engaged in delivering exceptional care. Are you ready to be the difference in health care? Make your impact by delivering quality, compassionate care to people across the province. Join Covenant Health today and help us build a healthier Alberta!

Description:

The Unit Manager is responsible for the overall leadership and day-to-day operations of the NICU, ensuring the delivery of safe, high-quality, and patient- and family-centered care. This role provides direct supervision and guidance to clinical and support staff, fostering a collaborative, respectful, and high-performing team environment. Working closely with physicians and interdisciplinary partners, the Unit Manager supports coordinated care delivery, effective patient flow, and positive patient and family experiences. As a key leader on the unit, the Unit Manager is accountable for staff performance, development, and engagement through ongoing coaching, mentoring, and performance management. The role supports recruitment and retention efforts, promotes continuous learning, and ensures staff are equipped to meet clinical and operational expectations. In a fast-paced and complex environment, the Unit Manager applies sound judgment and critical thinking to manage competing priorities, resolve issues, and support clinical decision-making. The position also plays an important role in advancing quality improvement and patient safety initiatives, monitoring performance metrics, and identifying opportunities to enhance care delivery and unit operations. Accountability includes managing staffing, scheduling, and workforce planning, as well as overseeing financial and physical resources to ensure efficient and responsible use. The Unit Manager contributes to strategic and operational planning, supports organizational priorities, and models the mission, vision, and values of Covenant Health in all aspects of leadership and care delivery. This role is essential in creating a positive, engaged workplace culture while balancing clinical excellence with operational effectiveness. This position is non-unionized.