Clerk IV

Your Opportunity:

Under limited supervision of the Accounts Receivable Supervisor and aligned with Covenant Health’s Mission and Values, this role provides professional customer service and supports financial operations within the Business Office. Key Responsibilities: Receipting & Deposits: Accurately receipt and code all hospital funds into the financial system. Prepare bank deposits, reconcile and balance petty cash floats, and scan/archive payment documentation. Handle payments from various departments and customers, ensuring proper GL coding and reporting discrepancies. Petty Cash Management: Maintain and replenish petty cash floats for the Business Office and other departments. Disburse funds per policy, ensuring proper documentation and authorization. Customer Service: Respond to billing/payment inquiries in person and by phone. Support Admitting and ER with payment collection. Coordinate general inquiries and process donations to Covenant Foundation. Safekeeping of Valuables: Collaborate with Registration to manage patient valuables. Ensure accurate documentation, contact patients/families for unclaimed items, and address related inquiries or complaints. Audits & Training: Conduct surprise cash audits across departments and report findings. Train and mentor casual staff on Business Office procedures. General Duties: Respond to internal/external inquiries, perform other office tasks, and attend staff meetings as required. Please note: Classifications Under Review.

Description:

The Clerk IV provides complex clerical support. The Clerk IV performs these tasks in accordance with established standards, and the Mission, Vision, Values, policies and procedures of Covenant Health. This position is covered by the terms and conditions of the CUPE 41 Collective Agreement.