Unit Clerk - Child Health Clinic

Your Opportunity:

Are you looking for a place where people truly matter? At Covenant Health, we are committed to providing compassionate care while fostering a supportive environment where our staff can grow and make a meaningful difference. Grey Nuns Community Hospital serves southeast Edmonton and the surrounding community with a broad range of healthcare services, including specialized outpatient child health services. If you are passionate about supporting infants, children, youth, and their families, you will find purpose here. Our outpatient Child Health Clinic provides family-centered care to infants, children, and youth with a variety of developmental, medical, and specialized healthcare needs. Working closely with families and community partners, our interdisciplinary team is dedicated to promoting the health, wellbeing, and development of every patient we serve. As a Unit Clerk, you play a vital role in ensuring the smooth operation of the clinic by providing administrative and clerical support (especially referral coordination and scheduling), coordinating communication between patients, families, and healthcare providers, and contributing to a welcoming and organized environment. Your work helps support timely access to care and enhances the experience of families and community partners navigating healthcare services. We are looking for individuals who are organized, adaptable, compassionate, and able to thrive in a busy outpatient setting. Strong communication skills, attention to detail, and the ability to manage multiple priorities while providing excellent customer service are essential. Join Covenant Health today and help make a meaningful difference in supporting children and families, promoting positive health outcomes, and living out Covenant Health’s core values every day. Please note: Classifications Under Review.

Description:

The Unit Clerk is a vital member of the interdisciplinary healthcare team, responsible for managing the full scope of administrative operations on designated care, treatment, and unit care areas. Acting as a central liaison among patients, families, and clinical staff, the Unit Clerk ensures timely and accurate communication, documentation, and coordination of care-related processes. Unit Clerks apply their knowledge of medical terminology and healthcare systems to support admissions, transfers, and discharges; maintain essential records; and facilitate smooth unit workflow. They also oversee inventory and supplies, assist with scheduling and timekeeping functions, and serve as Downtime Captains during system outages, helping ensure continuity of operations in high-pressure environments. In rare or exceptional circumstances, and in the interest of maintaining seamless, efficient, and patient centred care, the Unit Clerk may provide limited assistance to clinical colleagues within the boundaries of their training, skills, and established role. Together, these responsibilities highlight the essential contribution Unit Clerks make in creating an organized, responsive, and reliable care environment that supports patients, residents and the interdisciplinary team. This position is covered by the terms and conditions of the CUPE 41 Collective Agreement.