Advisor, Process Excellence & Knowledge Management
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- Corporate Professionals
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- COV00056977 Requisition #
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- 4 days ago Post Date
Your Opportunity:
Are you looking for a place where people truly matter? At Covenant Health, we believe our team is what makes us special. As one of Alberta’s Top Employers for the past decade with one of Canada’s Most Admired Corporate Cultures, we offer a workplace where you can grow, feel supported and make a meaningful difference. Located in downtown Edmonton, One Twelve Campus is Covenant Health’s corporate office and home to many non-clinical departments. If you enjoy collaborating with various stakeholders to define privacy standards, enhance existing capabilities and manage associated risks, you will find purpose here. Our team provides subject matter expertise on privacy program excellence to drive performance, adoption and quality. Are you ready to be the difference in health care? Join Covenant Health today and help us build a healthier Alberta!
Description:
Reporting to the Manager, Information and Privacy, the Advisor, Process Excellence & Knowledge Management supports the establishment and continuous improvement of Covenant Health’s privacy management program. The Advisor functions as a subject matter expertise on privacy program excellence, evaluation, and knowledge management practices. They collaborate with internal stakeholders and external partners to support compliance with the Health Information Act (HIA), Protection of Privacy Act (POPA), Access to Information Act (ATIA), and related legislation, as well as Covenant Health policies and standards. Additionally, they will lead the operationalization and continuous improvement of Manager-defined privacy processes, acting as process owner for day-to-day performance, adoption, and quality. The ideal candidate will leverage their policy expertise, program development and change management experience to operationalize workflow and develop ongoing improvement initiatives. This position is non-unionized.
- Classification: Advisor
- Union: COV OUT OF SCOPE
- Unit and Program: Privacy
- Primary Location: One Twelve Campus
- Location Details: Eligible to work hybrid (on/off site) within Alberta
- Employee Class: Regular Full Time
- FTE: 1.00
- Posting End Date: 21-MAY-2026
- Date Available: 01-JUN-2026
- Hours per Shift: 7.75
- Length of Shift in weeks: 2
- Shifts per cycle: 10
- Shift Pattern: Days
- Days Off: Saturday/Sunday
- Minimum Hourly Salary: $37.12
- Maximum Hourly Salary: $55.68
- Vehicle Requirement: Not Applicable
Completion of Baccalaureate degree in Legal Studies, Information Management, Business/Public Administration, Data/Analytics or related field. Minimum of five (5) years in privacy/compliance or related fields with privacy program operations exposure. Experience developing policies, SOPs, knowledge content and training materials. Experience with process mapping, workflow design and continuous improvement. Equivalencies in education and experience may be considered.
Additional Required Qualifications:
Strong understanding of HIA, POPA, ATIA (or former FOIP) and related regulatory requirements. Demonstrated ability to build dashboards, identify trends and communicate insights. Excellent public speaking, facilitation and communication skills. Proficiency with Microsoft Office Suite, SharePoint and analytics tools (e.g. Power BI, Tableau). Strong interpersonal and consultation skills. Demonstrated discretion with confidential issues. Demonstrated lead-without-authority experience, including facilitation of cross-functional working groups and coaching peers/champions. Ability to turn strategy into execution: building SOPs, training and dashboards with measurable adoption and outcomes.
Preferred Qualifications:
Certified Information Privacy Manager (CIPM) designation. Advanced presentation/facilitation skills; adept at tailoring content for executives and front-line staff. Experience in health care or regulated environments. Experience managing knowledge repositories and documentation lifecycle.
Hiring Requirements
Please submit your resume to apply. We will review only the information provided in your resume during the screening process.
The following must be provided prior to your first day of work:
Security Screening: As a condition of employment, all employees are required to provide a satisfactory Criminal Record Check and to disclose of previous convictions, record suspensions or pardons received for charges of sexual assault or other sexual offences to Covenant Health prior to commencement of any work, including training or orientation shifts.
Be the Difference
Covenant Health invites you to be the difference in people's lives, your career, and your community. Guided by faith-based values, integrity, and compassion, every role contributes to person-centered care and a deeper purpose. Employees are supported through mentorship, education, and growth opportunities, working with inclusive teams that value collaboration and belonging. Together, Covenant Health advances healthcare innovation and shapes a healthier, more compassionate future for Alberta and beyond.